FAQ’s
Q. I have never been to an auction, what do I do? A. We have an online easy guide or just ask one of our helpful staff to guide you through.
Q. What is a Buyers Premium? A. Buyers Premium is a charge of 12.5% that is added to the “knock-down price” of every lot sold. For example if you bid on an item for $100 the amount payable will be $112.50.
Q. When can I view products? A. Goods are available for inspection 9.00am-4.00pm the day prior and from 8.30am Day of Sale.
Q. Can I buy before Auction? A. We do not sell prior to Auction. Generally, unsold goods may be purchased on the day after the Auction.
Q. How soon can I pick up my goods? A. Most goods can be collected within 1 hour of purchase. However, some larger goods may require the use of a forklift and short delays could occur. You should make further enquiries when registering.
Q. How long can I leave my goods on site? A. All purchases must be paid for and removed from our premises within 48 hours.
Q. Do the items have to sell at the estimates indicated? A. The Auctioneer has offered his opinion as to the value of a respective item and these estimates are simply a guide provided to assist buyers.
Q. What are the Terms and Conditions of the Auction sales ? Please Click Here
Q. What does Referred Bid mean? A. This means that the bid is not automatically successful, as the vendor must be contacted to decide if the bid is acceptable.
.
TIPS
Inspection – Always thoroughly inspect items before auction, this will give you the confidence to make decisions quickly during the fast pace of an auction.
Research– Spend time researching the products you are interested in. Know the retail price.
More tips on the way soon......
Never been to an Auction Before?
Don’t worry, It’s simple, fun and best of all saves you money!
Register as Buyer
Registering as a buyer is free. Before you can bid you must fill in a Buyers Registration Form, by filling in this form you agree to the ‘Terms and conditions of Sale’ displayed in the foyer. You will need to provide photographic identification to register. Once you have completed your details on the form take it to reception with your identification to receive your Buyer Number. You will need to apply for a new number each auction you attend.
Bidding
To bid you need to attract the attention of the Auctioneer by holding up your hand or your Buyer Number. Make sure the Auctioneer notices your first bid, he will then watch you for further bids on that lot/item. The auction process is quick, (1-2 minutes per lot). So listen carefully to what the Auctioneer is saying. If you have never bid at an Auction before we recommend you watch the proceedings closely, until you are confident enough to participate in the action. It’s really very easy and enjoyable and there’s absolutely no pressure. What’s more you won’t end up buying an item because you scratched your nose. Our experienced auctioneers know a genuine bid when they see one.
Successful? What next?
If you are successful, show your Buyer Number to the Auctioneer so that you can be noted as a Buyer. When you have finished bidding on all the “Lots” you are interested in please wait 10 minutes for the processing of the paperwork before making your way to the office to finalise your purchase with the Cashier.
Payment’s
All purchases can be paid for by:
¨ Cash,
¨ Bank Cheque (Personal or Company Cheques not accepted),
¨ EPTPOS,
¨ Funds Transfer (internet banking), or
¨ Credit Card (a 2% fee applies).
Upon receipt of payment you will be issued with 2 copies of the Invoice. Present one copy to a Staff Member in the Warehouse and they will assist you with the pick up of your goods.
Buyers Premium
Buyers Premium is a charge of 12.5% that is added to the “knock-down price” of every lot sold. For example if you bid on an item for $100 the amount payable will be $112.50.
